Leadership Series – April 23, 2019
EY Tower 100 Adelaide St. West, 40th floor, Toronto, ONWhy is CEO trust in AI imperative to the future of business and society? Artificial intelligence (AI) is predicted to drive 95% of all customer interactions by 2025. It’s already having a transformative impact across every industry – including financial services, manufacturing, retail, transportation, agriculture and healthcare – and disrupting business as usual. Some studies calculate that the global GDP will be 14 percent higher by 2030 as a result of AI adoption, contributing an additional $15.7 trillion to the global economy. Recognizing this shift, early adopters are using AI and other emerging technologies to drive innovative business models, practices, services and customer experiences that allow them to obtain or sustain a competitive advantage now and into the future. Despite its transformative potential, a lack of trust is limiting AI’s growth. To capitalize on its value, building trust in AI needs to be treated as a strategic imperative. To explore how trusted AI can advance and sustain the competitive advantage of your business and the markets you serve, join our AI-focused dinner and dialogue for C-suite executives.